Privacy Policy
This policy explains how Sahara Sun collects, uses, stores and protects your personal information when you use our website, contact us, create an account, place an order or book services.
1. Information We Collect
We may collect personal details including your name, email address, phone number, billing address, account information, order history, payment-related records, and any information you submit through contact or booking forms.
2. How We Use Your Information
We use your information to create and manage your account, process orders and payments, respond to enquiries, provide customer support, deliver requested services, improve our website, and meet legal or regulatory obligations.
3. Payments
Online payments are processed through third-party payment providers such as Stripe. We do not store your full card details on our servers. Payment providers process your information according to their own privacy and security standards.
4. Sharing of Information
We only share your data where necessary to operate our business, such as with payment processors, website service providers, and advisers or authorities where disclosure is required by law.
5. Data Retention
We keep personal data only for as long as reasonably necessary for account administration, order records, legal compliance, dispute resolution and internal reporting.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to any legal obligations that require us to keep certain records. To make a request, contact us using the details on our contact page.
7. Security
We take reasonable administrative and technical steps to safeguard your information. However, no online system can be guaranteed to be completely secure, so you use the website at your own risk.
8. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Sahara Sun through the website contact form.